ELDERLY SUPPORT LINCOLN
WEBSITE PRIVACY POLICY
This website is operated by Elderly Support Lincoln. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
· who we are
· how and why we collect and store personal information
· your rights in relation to your personal information
· how to contact us and supervisory authorities in the event that you have a complaint
Who we are:
Elderly Support Lincoln collect personal information and are responsible for storing certain personal information about you.
The personal information which you can be identified from (and does not include any anonymised forms of information).
1. Types of personal information:
· Name, address, postcode, telephone numbers, date of birth, health conditions
How your personal information is collected:
This section describes how the above types of personal information are collected by us. Your personal information will be collected as follows:
The personal information we shall collect in relation to you will be obtained from the clients and relations to the clients.
No personal information of our clients will be entered onto our website. It will be collected and stored on a locked laptop
Changes to the way in which we collect your personal information
In the event that we need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.
How we use your personal information
1. General purposes
In general, your personal information will generally be processed to enter into a contract for the support of all clients. Any sensitive information in relation to you will generally be processed for obtaining medical information in order to understand the client’s needs.
Lawful basis for processing your personal and sensitive information
We have described above the purposes for which we may process your personal information. These purposes will at all times be justified by the UK data protection law.
The lawful basis upon which we are able to process your personal data are:
· Where we have your consent to use your data for a specified purpose
· Where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you
· Where it is necessary to enable us to comply with a legal obligation
· Where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party. Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you.
· Where we need to protect your own vital interests (or the vital interests of another person)
· We will only process your sensitive information for your vital interests or vital interests of another person or where the information is necessary for medical or social care purposes.
In general, in order to meet the purposes we have described above, we will process your personal information where it is necessary in order to enter into a contract with you or in order to carry out a legal contract.
We do not anticipate that we will need to share your personal information with any third party. We will notify you should this change.
How your personal information will be kept
· On a locked laptop
· The website will not store personal information of clients
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. You will be notified of any suspected security breach concerning your personal information.
Your rights
Under the UK General Data Protection Regulation you have a number of important rights free of charge. These rights include:
· Fair processing of information and transparency over how we use your personal information
· Access to your personal information and to certain supplementary information that this Privacy statement is already designed to address
· Require us to correct any mistakes in your information which we hold
· Require the erasure of your information
· Object at any time to processing of personal information concerning you for direct marketing purposes
· Object in certain other situations to our processing of your information
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK information Commissioners Office (ICO) on your rights under the General Data Protection Regulations
If you would like to exercise any of these rights, please contact Sam Matthews via the contact us page at
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